You are a valued client and a member of the Croatan Solutions family. We pride ourselves in getting from the starting point to the best outcomes for project stakeholders through ongoing communication personally, not just through email updates or mail blasts.
Every client has the owner's 24-hr phone number and is welcome to call anytime, whether they want an update or just want to chat about the weather.
Our philosophy towards project management is simple... Give the Client What is Best for Them Even if it Hurts our Bottom Line. This means that we do not cut corners or search for cost savings at every turn. We will only provide the best product to meet the client's needs, even if it means additional expense for us.
We also stand by our quotes... If we quote a project, outside of extreme circumstances, we will never increase the price mid-project. To us, an agreement is an agreement, and we respect it.
Our team is comprised of industry leaders and professionals who will work with you at the highest possible level.
Our project teams are comprised of subject matter experts (SMEs) and industry professionals focused on your particular project. Whether your project is in Emergency Management, Fire Service, EMS, Law Enforcement, 911, or some other area of practice, your project team will be comprised of teammates with extensive experience in your discipline.
When you work with Croatan Solutions, LLC, you will find that we don't view items as problems... we consider them opportunities for improvement. Whether you are looking for slight refinements or need massive overhauls to programs, our team is dedicated to remaining positive and looking for opportunities to improve outcomes.
Between the vast experience of members of our project teams and out outside/third-party peer assessment groups, we haven't found an opportunity yet we couldn't work towards.